Automotive & Mobility

AI empowers intelligent cockpits, service systems, and full lifecycle user experience.

Core Value

In-car intelligent assistant

  • After-sales automation
  • User behavior understanding

Deliverables

01

AI In-Car Assistant (ASR + NLP)

What We Deliver

  • Vehicle-end natural language understanding system (voice wake-up, vehicle control commands, navigation/media/information assistant)
  • Scenario-based dialogue model (driving context recognition, task intent decomposition)
  • Human-vehicle interaction experience optimization (multi-turn dialogue, ambiguous command correction, error tolerance and completion)
  • OTA voice model continuous learning mechanism

Expected Results

  • Command recognition rate improved by 20-35%
  • Unified & stable voice experience across vehicle series
  • Distraction rate during driving decreased by 15-25%
  • User NPS (voice assistant satisfaction) significantly improved
02

Maintenance/Repair Automated Process

What We Deliver

  • Maintenance demand recognition model (vehicle condition, mileage, faults, abnormal behavior recognition)
  • Automatically generate work orders, maintenance plans, and quotations
  • Service advisor AI assistant: abnormality explanation, maintenance recommendations automatically generated
  • Pre-visit/post-maintenance touchpoint automation (SMS/WeChat/APP)

Expected Results

  • Owner visit conversion rate increased by 20-40%
  • Manual service costs reduced by 30-50%
  • Work order processing efficiency improved by 2-3 times
  • Service consistency and quotation transparency significantly improved
03

User Private Domain Operations Agent

What We Deliver

  • User lifecycle segmentation (vehicle age, vehicle usage behavior, maintenance cycle, risk level)
  • WeChat/APP private domain operations agent: automatic push of activities, maintenance reminders, content marketing
  • Intelligent customer service + sales lead nurturing robot
  • Full-chain operations automation for test drives, vehicle purchases, maintenance, etc.

Expected Results

  • Test drive appointment increased by 30-60%
  • Repurchase/replacement reminder conversion increased by 20-45%
  • Private domain operations labor costs reduced by 50-70%
  • Content touchpoint efficiency improved by 5-10 times
04

Driving Behavior Recognition Model

What We Deliver

  • Driving action recognition (hard braking, hard acceleration, fatigue driving, distracted behavior, dangerous actions)
  • Risk scoring model and user safety profile
  • Accurate insurance/maintenance recommendation model (based on driving risk prediction)
  • Fleet management risk monitoring and energy-saving evaluation tool

Expected Results

  • Safety risk warning accuracy improved by 25-40%
  • Potential insurance claim costs reduced by 15-30%
  • Fleet energy consumption reduced by 10-20%
  • Behavior data-driven maintenance and insurance business conversion improvement

Typical Scenarios

  • Insufficient intelligent cockpit experience
  • High after-sales service costs
  • Fragmented data difficult to transfer

Data Value

  • Work order automation rate 40-60%
  • After-sales satisfaction increased by 30%+

Ready to Transform Automotive Services?